Return & Exchange Policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

• You have 7 days from the date of delivery to request a return.
• Items must be unused, unwashed, and in their original condition with all tags attached.
• To initiate a return, please contact us at support@taazen.com with your order number and reason for return.

Exchanges

• We accept exchanges for a different size or color within 7 days of delivery.
• The item must be in its original, unused condition.
• Contact us at support@taazen.com to arrange an exchange.

Non-Returnable Items

• Sale or discounted items
• Items that have been used, washed, or damaged after delivery

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For any questions, feel free to reach out to us at support@taazen.com.